On November 13, 2014 Gail McKenna and I will be presenting a workshop at the North East Regional Computing Program [NERCOMP] entitled Proactive & Reactive Faculty Support. Our session will explore the challenges we all face supporting faculty developing, building, and delivering online courses. The presentation will include finding balance in the multi-faceted approach to proactive and reactive support methods. We will identify and discuss strategies used at Bay Path University. Participants will work in small groups to brainstorm more solutions. Our goal is for everyone to leave the session with ideas for bringing balance to these support situations rather than being controlled by them.
